Privacy Notice & GDPR Data Policy

PHOENIX c/o Stephen Kane & Company. (“PHOENIX”, “the magazine”, “the publisher” or “we”) are committed to protecting and respecting your privacy. We are the data controller and responsible for your personal data.

Our details are:
61 Queen Anne Street
London W1G 9HH

This policy (together with our terms of use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

Stephen Kane & Company t/a PHOENIX Magazine may change this policy from time to time by updating this page. This policy is effective from 25th May 2018.

PHOENIX and its site is intended for use by people over the age of 16. If you are under 16 please refrain from using the site. The publisher does not knowingly collect or store the data of minors.


1.1 You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection ( We would, however, appreciate the chance to deal with any concern before you approach the ICO so please contact us in the first instance.

1.2 Under certain circumstances you have rights under data protection laws in relation to your personal data. You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us:


Opting Out of Direct Marketing:

You can opt-out of receiving PHOENIX marketing communications by emailing or clicking “Unsubscribe” at the top and bottom of emails.


Accessing Your Personal Data:
Usually you will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you:
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond:
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.



We may collect the following information from data that has been supplied either by your direct consent filling in our online newsletter subscription form, or in the case of industry professionals such as publicists and marketing professionals, via GDPR compliant data resources such as Diary Directory and ALF Insight. We may also collect data that is publicly available on your website or via a third party or when you have contacted the magazine directly, where it is reasonable to believe you would have an interest in services or products offered by PHOENIX.


Name, job title, company, email address, telephone number, address and postcode


As a magazine we would like to send you a newsletter once a month with highlights of content from our free, award-winning digital magazine. It is in our legitimate interest to grow our business and our readership.

If you represent the marketing efforts for a potential advertiser, we have a legitimate interest in communicating with prospective clients and may email or mail you details of our media rates, media kit, discount offers, and occasional news releases.


We may collect the following information when you subscribe or place an order via the web shop:

Information about your order or subscriptions, such as name, address, delivery locations and issues subscribed to, contact information, Paypal email address or details of how you paid for your order.


We need this data to fulfil any contracts with you. We use your name, contact information, subscription and financial information to carry out our obligations arising from any purchases you make (including the handling of complaints, performance of post-sales services, administration of orders and accounts and shipping) and to provide you with the information, products and services that you request from us.

We use your name, email address and information about your completed purchases to provide you with emails containing new magazine issue information. This is our legitimate interest to develop our products and services and grow our business.

Your purchase of the print edition means it is reasonable for the publisher to believe you would like to receive you information about the digital magazine via our monthly newsletter. This is our legitimate interest to develop our products and services and grow our business. As a valued reader we would like to invite you to exclusive events.


With regards to each of your visits to our website, we will automatically collect the following information:

Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, and operating system and platform;

Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as clicks), and methods used to browse away from the page.


We use your technical information to ensure that content from our site is presented in the most effective manner for you and for your computer. This is necessary in our legitimate interests to grow our business.

We use your technical information and information about your visit for analysis, testing, research, statistical and survey purposes. This is necessary for our legitimate interests (for running our business, provision of administration and IT services.

We may use your subscription, technical information and information about your visit to customise the website according to your interests. This is necessary in our legitimate interests to grow our business

We use your name, subscription and contact information to notify you about changes to our service. This is necessary for the performance of any contract we have with you and to comply with our legal obligation.


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.
Tracking referral site information so we can better identify where traffic is coming from.Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Please note that third parties may also use cookies, over which we have no control.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Customers can change their marketing preferences at any time by contacting us direct via

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us or the third party, as appropriate, at any time.

Where you opt out of receiving these marketing messages it will not apply to personal data provided to us as a result of a product purchase or other transactions.

Disclosure of your information

You agree that, by consenting to us sharing your data with the publisher of the magazine/s that you purchase, the publishers may contact you in relation to other products and services including relevant content, offers and promotions.

In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.

If PHOENIX or substantially all of its assets is acquired by a third party, personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of the publisher our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.



All information you provide to us is stored on our secure servers, as well as GDPR compliant online systems such as Mailchimp and Google Drive. Access is password protected and known only to a limited number of the magazine’s employees.

Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. By law we have to keep basic information about our customers (including name, contact, financial and subscription information) for six years after they cease being customers for tax purposes.


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